Privacy Policy
Welcome to the Privacy Policy of Volvian. Your privacy is of utmost importance to us, and we are committed to protecting and respecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us in any other capacity.
Information We Collect
Volvian may collect information about you in a variety of ways, including:
- Personal Identification Information: We may collect personal identification information from you in various ways, including when you visit our site, fill out a form, subscribe to our newsletter, or engage with us in other activities. The information we collect may include your name, email address, phone number, company name, and job title.
- Non-Personal Identification Information: We may also collect non-personal identification information about you whenever you interact with our site. This information may include the browser name, the type of device you are using, and your Internet Service Provider (ISP).
- Technical Data: We may collect information about your usage of our website, including your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to track the activity on our site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
Volvian may use the information we collect in the following ways:
- To improve customer service: Your information helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group utilize the services and resources provided on our site.
- To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send the user information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.
How We Protect Your Information
The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Third-Party Services
We may employ third-party companies and individuals to facilitate our Service (“Third-Party Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Your Rights
You have several rights regarding your personal data, including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Children’s Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children